Customer portal

Everything you need throughout your project.

As an HMOOD customer, you get your own workspace for project status, invoices, agreements, support and important updates.

Illustration of the HMOOD customer portal

Throughout your project

What you’ll find in the customer portal.

Projects

Follow your project

Check project status and important updates without searching through old emails.

Simplified portal view · example data only

Documents

All your documents in one place

Access invoices, customer agreements and other relevant documents in one place.

Simplified portal view · example data only

Support

Support without the email clutter

Send support requests and follow replies directly in the customer portal.

Simplified portal view · example data only

App / access

On desktop and mobile

Use the portal in your browser, or install HMOOD as an app on a supported device.

Choose a light or dark theme, or follow your device’s system setting.

How it works

From kickoff to ongoing support.

  1. Get access

    Once your project is set up, HMOOD invites you by email. You activate personal access to the information relevant to you and your business.

  2. Follow your project

    Status, updates, agreements and invoices stay together throughout our collaboration.

  3. Keep using the portal

    When you need help, send and track support requests directly in the portal.

Questions about the HMOOD customer portal

Does the portal cost extra?

Access to the HMOOD customer portal is included when you start a project with HMOOD.

How do I get access?

HMOOD sends an email invitation once your access is set up. Follow the link to activate your account and choose a password.

Do I have to install an app?

No. You can use the portal in your browser. On supported devices, you can also install HMOOD as an app.

Can several people from the same business get access?

Yes. Contact HMOOD to arrange which people in your business should receive their own access.

Ready to bring your project together?

The customer portal is included when you start a project with HMOOD.